Global Scans · Salesforce · Weekly Summary

• Responsible use of Salesforce AI will foster trust and compliance while bringing value for the long term. Business Outreach
• The new era of Salesforce CRM will be more proactive, conversational, and predictive. Business Outreach
• Investing in Salesforce during periods of high demand for CRM solutions or in Uber during expansions into new markets could be strategic. Value Sense Blog
• Salesforce has today announced an additional $2 billion (£1.4 billion) in investment in its UK business through 2030. GOV.UK
• The extended collaboration will see the introduction of Gemini's multimodal intelligence to the Salesforce ecosystem, supporting tasks such as hybrid reasoning and multistep process automation across enterprise sales and IT services. Verdict
• Technology stocks, particularly AI-driven firms such as Nvidia, Broadcom, and Salesforce, are expected to benefit from lower borrowing costs, which encourage business expansion and investment. FinancialContent
• At Dreamforce, Salesforce will debut Agentforce Voice for natural customer conversations across phone and web, plus new hybrid reasoning skills for its AI agents. Solutions Review Technology News and Vendor Reviews
• Major tech and cybersecurity incidents continue to surface, including vulnerabilities in Google Chrome, Redis, and Salesforce, along with widespread data breaches at DraftKings and Doctors Imaging Group. Medium
• Salesforce expanded Agentforce with new AI-powered security and compliance tools that proactively detect threats, automate risk management, and streamline data privacy workflows for enterprises. Vavoza
• The threat actor is suspected of compromising the Salesloft platform to obtain OAuth and refresh tokens from its Drift chat agent integration with Salesforce, enabling lateral movement into customer environments and subsequent data exfiltration. CYFIRMA
• AI, according to Google, Microsoft, Amazon, OpenAI, Anthropic, Salesforce, and everyone plowing cash into data centers that will serve AI models, makes it possible to automate tasks that would be difficult to program by relying on natural language instruction, generated speech, and computer vision. The Register

Last updated: 27 October 2025