Global Scans · Salesforce · Weekly Summary

• [New] Investors have been waiting for Salesforce to show that its internal AI products, namely Agentforce, will boost overall revenue. Sophic Capital
• [New] Salesforce warned customers about attacks targeting misconfigured Experience Cloud sites, while the ShinyHunters extortion group claims it is actively exploiting a separate bug to steal data from affected instances. Tech Startups - Tech News, Tech Trends & Startup Fundin
• [New] In 2026 and beyond, the CRM landscape will prioritize adaptability, data-driven insights, and personalized engagement, all of which depend on how effectively organizations tailor Salesforce to their needs. blogs.emorphis
• [New] In 2026 and beyond, customizing Salesforce will not just drive operational efficiency but define how businesses engage, adapt, and thrive in a connected digital world. blogs.emorphis
• [New] Salesforce - which has been one of the biggest victims of recent artificial intelligence disruption fears - rose 4% after the software company's latest quarterly results beat on the top and bottom lines. CNBC
• [New] Salesforce, Snowflake and Workday have fallen between 13 pc and 23 pc in the last month amid fears that customers will be able to easily replicate the features of their software. Yahoo Finance
• [New] Investors are aggressively rotating out of companies like Salesforce and Adobe, amid fears that generative AI agents are cannibalizing the traditional per-seat licensing models that fueled their growth for a decade. FinancialContent
• [New] Companies like LegalZoom and Salesforce face existential threats as agents replace seats. PhilStockWorld.com
• [New] As AI handles more routine configuration and development tasks, Salesforce professionals will shift toward strategic roles. Purus Consultants
• [New] Voice-driven interactions with Salesforce agents will be common, particularly for field service, sales calls, and mobile scenarios. Purus Consultants
• If Salesforce can maintain its current trajectory, it will solidify its position as the central nervous system for the autonomous enterprise. The Chronicle-Journal
• By 2026, we expect hyperautomation connecting Salesforce agents with external systems, legacy applications, and third-party platforms to become the norm. Purus Consultants
• The ultimate goal for companies like Salesforce will be to become the orchestrator of the AI workforce. The Chronicle-Journal
• Salesforce would likely hope that, in five years' time, agents are embedded across most customer workflows and performing reliably at scale. Salesforce Ben
• Tools like Zendesk and Salesforce Service Cloud use predictive analytics to suggest next-best actions, make product recommendations, or detect potential churn danger. Contact Center Technology Insights
• As Salesforce continues to evolve, the landscape in 2026 will demand even deeper personalization and adaptability. blogs.emorphis
• Salesforce Einstein and the broader AI Cloud will take center stage in 2026, transforming how businesses interact with customers. blogs.emorphis

Last updated: 16 March 2026