[New] The AI Digital report highlights that voice technology will continue its rapid adoption trajectory, with voice assistant users in the US projected to reach nearly 170 million by 2028, growing at a 3.3% CAGR from 2023.
AI Digital
[New] When Illinois proposes an AI Safety Measures Act, when Virginia creates IVO assessment frameworks, when Washington mandates chatbot self-harm protocols - the legislative intent mirrors the risk calculus enterprises use to justify security investments.
Kiteworks | Your Private Data Network
[New] Voice AI is changing that, which could be why around 65% of retail leaders said their businesses plan to adopt AI voice assistants in 2027.
AOL
[New] Retail chatbot spending will grow from $12 billion in 2023 to $72 billion by 2028.
Ringly.io
[New] 157.1 million people in the United States will use voice assistants by 2026.
Ringly.io
[New] 80% of businesses plan to integrate AI-driven voice technology into customer service by 2026.
Ringly.io
[New] By sensor type, the voice and audio sensors segment is expected to grow at a solid CAGR of 19.5% in the coming years from 2026 to 2035.
Precedence Research
[New] 50% of all searches will be voice searches by 2026.
ChairFull
[New] Advances in speech-to-speech technology will soon allow voice AI agents to respond quickly and understand intent in real time.
AOL
[New] By late 2026, expect AI voice agents to manage a significant portion of inbound customer calls.
Control A Group
[New] Four out of five companies plan to use voice AI in customer service in 2026.
Ringly.io
[New] 80% of businesses plan to use AI voice tech by the end of 2026, but only 25% of call centers have actually integrated AI into daily workflows.
Ringly.io
[New] 45% of new chatbot deployments in 2026 include voice capabilities, projected to reach 78% by year end, as call volumes rise and staffing budgets tighten.
Silver Touch Technologies INC
[New] 40% of generative AI solutions will be multimodal by 2027, and users increasingly expect chatbots to support voice input and avatar-based responses.
primotech -
[New] AI voice scams, also known as deepfake voice fraud, have become one of the fastest-growing cyber threats in 2026.
CyberNexora News
[New] Google Gemini, ChatGPT, and similar generative AI tools have raised the baseline for what customers expect from any AI-powered interaction, pushing every chatbot platform to improve.
ChatBot Blog
[New] (Gartner) Voice assistants and multimedia interactions will become standard in chatbot experiences.
ChatBot Blog
[New] 80% of all businesses plan to integrate AI-driven voice technology into customer service by 2026.
Ringly.io
80% of businesses plan to adopt AI-driven voice technology for customer service by 2026.
Ringly.io
In the US, 157.1 million people are projected to use voice assistants by 2026 (Statista).
Ringly.io
Last updated: 06 April 2026
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